Privacy Policy

Last updated: 2026-02-21

Privacy Policy

This Privacy Policy describes how we collect, use, and share information about you when you visit our website ‘galawalk.co.uk’, which is focused on the Age of Empires IV claim hub, including Xbox/Microsoft Store code redemption, event challenge rewards (portraits, mods, cosmetics), and Twitch Drops during official events.

1. Information We Collect

We may collect the following types of information:

• Personal Data: Information that can identify you, such as your name, email address, and any other information you provide when you register or interact with our services.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
• Cookies: Small data files stored on your device that help us enhance your experience on our website. For more details, please refer to our Cookie Policy at galawalk.co.uk/cookie-policy/.

2. How We Use Information

We use the information we collect for various purposes, including:

• To provide and maintain our services.
• To analyse usage and improve our website.
• To personalise your experience and deliver content tailored to your interests.
• To communicate with you, including sending updates and promotional materials.
• To comply with legal obligations and protect our rights.

3. Legal Bases

We rely on the following legal bases to process your personal data:

• Consent: Where you have given us explicit permission to process your data.
• Contract: To fulfil our obligations under any agreements we have with you.
• Legitimate Interests: To pursue our legitimate interests, provided that your rights do not override those interests.
• Legal Obligation: To comply with applicable laws and regulations.

4. Sharing with Third Parties

We may share your information with third parties in the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the services on our behalf, or assist us in analysing how our services are used.
• Analytics: We may use third-party service providers such as Google Analytics to monitor and analyse the use of our website. For more information, please refer to their privacy policy.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. For more details, please refer to our Cookie Policy at galawalk.co.uk/cookie-policy/.

6. International Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your jurisdiction, where the data protection laws may differ from those of your jurisdiction. If you are located outside galawalk.co.uk and choose to provide information to us, please note that we transfer the data, including personal data, to galawalk.co.uk and process it there.

7. Data Retention & Security Measures

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. User Rights & Choices

If you are a resident of the European Economic Area (EEA) or California, you have certain rights regarding your personal data, including:

• The right to access, update, or delete the information we have on you.
• The right to rectification.
• The right to object.
• The right to data portability.
• The right to withdraw consent.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at [email protected].